FAQ

Q: Where Are You Based?
A: We are based in Lincolnshire in Burgh Le Marsh Nr Skegness. We are just off the main A158 road to Skegness.

Q: How Long Does A Service Take?
A: Usually an A service would take about 2 hours, a B service would take around 3-4 hours, and an intermediate service would take about 45 minutes. These are only guidelines and we do ask that you always allow a bit longer in case of any problems encountered and we like to do jobs properly and not to rush.

Q: Which Methods Of Payment Do You Accept?
A: We can accept Cash or Cheque, with a valid cheque card, or alternatively Credit & Debit cards. There is no charge for debit cards but we have to charge an additional 3% for credit cards.

Q: What Times Are You Open?
A: We are open between 10am and 5pm Tuesday to Friday and 10am to 1pm on Saturday by appointment only. As a small business sometimes we are not at the unit during opening hours due to call outs or other commitments, so its always worth phoning before visiting to save you having a wasted journey

Q: Do You Use Genuine Parts?
A: We use genuine Smart parts wherever possible or high quality alternatives. We only use Mobil 1 fully synthetic oil as recommended by Smart and Mercedes Benz, and NGK or Denso spark plugs.

Q: Can You Sell Me Parts?
A: We can supply certain parts but we are currently do not hold many parts in stock. Although this is something we are looking into for the future.

Q: Can You Fit My Parts?
A: Yes. If you have purchased some parts already for your car we can certainly fit those parts for you. The price for this service will vary on an individual basis so please contact us for a quote.

Q: Can You MOT My Smart?
A: We cannot MOT your car

Q: Can You Code My Key?
A: Yes we can code your key. This service is available either at our premises or as a mobile service, please call for a price.

If you wish to hear what some of our customers have said about our services then please click here.